New Video – Important Neakasa M1 Safety Announcement
This post covers critical updates regarding safety concerns for existing owners before you buy or use one following recent incident reports about pets being killed by the unit this morning which has my natural concern as developer.
Contact & Official Information Resources
Please read BEFORE purchasing and check their official Facebook group statement here: https://www.facebook.com/groups/876258337362610/permalink/1239465791041861/, Neakasa support email is available at address: [email protected] for questions about existing owners.
Gear Used For Monitoring Context
Eufy C120 Camera I use with the link https://geni.us/eEKOpqr Smart Plug I have here: https://geni.us/DIQpCL which is used alongside my Amazon order XXX since July for monitoring setups.
Refund & Warranty Inquiry Email Draft
I am concerned about safety of box and cats with latest firmware but software can fail so wanted to ask advise on returning unit under warranty if need refunds. My UK consumer rights go down first before reaching out again later via email I sent Neakasa good morning.
