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New Video – Can’t Add a Device to Apple Home? Here are 5 things to try!

23 September 2024 1 min read

Can’t Add Device to Apple HomeKit? Here Are 5 Things to Try!

When a new HomeKit device refuses to connect and you’re met with the dreaded ‘Canโ€™t add accessory’ message, don’t worry. I’ve got five tried-and-true solutions that have worked for me every time.

Before You Start

Make sure your device is compatible with HomeKit and that it’s powered on and within range of your iOS device.

1. Restart Your Device

Sometimes, simply restarting your iPhone or iPad can resolve connectivity issues. After restarting, try adding the device again.

2. Check for Software Updates

Ensure both your device and the Home app are running the latest software versions. Outdated software can cause compatibility issues.

3. Delete and Re-add the Device

If the device is already paired but you’re experiencing issues, try deleting it from the Home app and then re-adding it.

  1. Tap on the Home tab at the bottom of the screen.
  2. Tap Edit in the top-right corner.
  3. Tap Delete Accessory next to the problematic device.
  4. Confirm by tapping Delete again.
  5. Try adding the device back into your Home setup.

4. Reset All Settings on Your Device

This will reset your network settings, which can sometimes resolve connectivity issues.

5. Contact the Device Manufacturer

If none of the above solutions work, there might be a problem with the device itself. Reach out to the manufacturer for further assistance.

Still having trouble? Ask your question in the comments below, and I’ll do my best to help!

Written by Mark's Tech Blogs

Reviews smart home tech hands-on, in his own house, before it goes on the channel.

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